Details:

HANWAYS PHARMCHEM CO., LTD. is an import and export company, established in 2007. Located in Wuhan, which
providing comprehensive supply solution for our customers in pharmaceutical and nutraceutical industries.

We supply APIs, pharmaceutical intermediates, excipients, natural extracts, and food and feed additives. Our service
also includes conducting manufacture audit, applying for regulatory registration, and contract manufacturing.

We the international market, as well as participating the world CPhI. Nowadays we already have a large number of
customers in Southeast Asia, Mid-East, Central and South America, East Europe and African countries.

With our experience and passion in pharmaceutical and nutraceutical industries, we are committed to provide high
standard solution for our customers.

FAQ

Q1  Can i get some samples

A1  Yes, we can supply the free sample, but the shipping cost be paid by our customers.

Q2  How to start orders or make payments

A2  Proforma invoice will be sent first after confirmation of order, enclosed our bank information.                Payment by T/T, or Paypal or Escrow(Alibaba).

Q3  How to confirm the Product Quality before placing orders

A3  You can get free samples for some products,you only need to pay the shipping cost or arrange a          courier to us and take the samples. You can send us your product specifications and requests,we        will manufacture the products according to your requests.

Q4  What’s your MOQ

A4  Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.

Q5  How about delivery leadtime

A5  Delivery lead time: About 3-5 days after payment confirmed. (Chinese holiday not included)

Q6  Is there a discount

A6  Different quantity has different discount.

Q7  How do you treat quality complaint

A7  First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.

Q8  How to contact us

A9  You can chat with us by Trademanager,MSN&Skype Online.

       You can choose your interested products and send inquiry to us.

       You can dial our telephone directly or send Email to us., you will get our reply.